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| Offsite Backup- FAQ |
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your answer here, do not hesitate to contact
us. |
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| 1. How
Secure is ‘Archive the Goods’? |
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Archive
the Goods has addressed
the issue of protecting data by using a very sophisticated
compression and encryption system. Using two distinct
layers of protection, each with its own encryption
technology, Archive
the Goods archives are virtually impenetrable.
Archive
the Goods compresses and encrypts data before
it is transmitted from the Client's office. Only
the client knows the encryption "key."
The key is not transmitted with the archive. Archive
the Goods archives cannot be viewed, decrypted,
or used in any way without the key.
The multi-encryption feature makes
Archive the Goods the most secure backup software
available.
- DES 56 bits
- TDES (Triple DES) 168 bits
- Rijndael AES (new US Federal Standard) 128
bits
- Rijndael AES 192 bits
- Rijndael AES 256 bits (most secure but slower)
- Blowfish variable key length to 448 bits)
Archive
the Goods Clients can enter their own Encryption
Key, or they can use the Key Generator. The Key
Generator creates "statistically perfect"
encryption keys that are much more secure than human
users can create. |
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2.
Is there a “back door” to access data?
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There is no
"back door." There is absolutely no way
for the Archive the
Goods Client software to answer an incoming
IP request. So, the Archive
the Goods Client software is not vulnerable
from hackers through the Internet.
There is a built-in key escrow
system that freaks some people out until they find
out it's not a security risk. This system has saved
clients who could not recover their data because
of a corrupted Key disk, or because they forgot
their encryption key.
This is the system that allows/asks/begs
you to make a key disk upon installation, to be
used to restore your data later. This same system allows the software
manufacturer to possibly recover a lost encryption key.
It is not a fun process. It will require the authorization
of you, (the client) and us, (ATG), and is very expensive
to do, with a minimum price of US$2,500.00 and no
guarantee of success. After recovery, you just change
the Encryption Key to a new one.
So, that said, it is much easier
to print out the form when asked. It will contain your Username, Password,
Account Group, and Encryption Key. Keep the Encryption Key
Disk updated, and store both in a safe deposit box.
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3. How do I restore data after
my data totally goes up in smoke? |
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Our software
has a built-in disaster recovery feature. Here's
how it works.
After initial installation Archive
the Goods software asks if you want to make
a Key Disk. The Key Disk contains all the setup
information for the Client software. If you change
something critical about the setup of the Client
software later, it will ask you to update your Key
Disk.
If the computer is destroyed and
has to be completely reconfigured, you can simply
install Archive the
Goods software as you did on the failed system.
On installation Archive the
Goods asks "Is this a new installation or
a Disaster Recovery?" You select "Disaster
Recovery", you will be asked for the Key Disk.
Just insert it, and the Archive
the Goods software will set itself up like
before, and will contact the Server to download
the latest catalog.
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4. How long are files kept?
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Archive
the Goods keeps multiple copies of your client
files on our Server. Our system NEVER over-writes
a file. If you want to restore a file from four
weeks ago, you can, You can go back to as far as
the first backup to our Server. But most people
remove backup files from our server after 60 or
at most, 90 days
You can set your software to rotate
files. It can erase the oldest backup files by the
length of time they have been on our Server. So,
if you like, you can set the system to delete all
files that are 30 days old. This would mean that
our Server would automatically erase data as it
hit 31 days old and the latest session is written
to the disk, effectively keeping the most current
30 days of data online. (or 14 days, or 60 days
- whatever) Or, you can keep all data.
Our powerful restore features can
rebuild (in real-time at the time of restore) a
full file set containing all the latest versions
of files from multiple backup sets for Full, Incremental,
and Differential backups.
You can also have the software
set to keep files of which it has only one copy,
regardless of how old it is. So, files of which
you only have one backup copy are never erased.
All the controls for these features
are on the Schedule screen in the Archive
the Goods Client software, Administrator
access is required.
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5. Can I backup other computers
on my network? |
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Yes, you can!
Archive
the Goods Client will back up any computer
that the operating system can see as a mapped (shared)
drive letter.
For example, if you have eight
workstations and one server, you can back all eight
computers up with one copy of the Archive the Goods
Client.
Install the Client software on
one of the workstations or server which has mapped
drives to all the other computers. Archive the Goods
will back up the data on the other computers.
You can back up data on ANY operating
system that Windows can see as a mapped drive. This
means that you can back up Unix data, Macintosh,
AS400, virtually anything that the computer running
the Archive the Goods
Client can access as a shared drive.
**NOTE** Many competitors CANNOT
back up from shared drives and other operating systems,
or they require additional fees to perform the task.
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6. How much can I backup a
night? |
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It depends
on two things, your “Uplink” speed to the internet
and how much data you are backing up.
Archive
the Goods compresses most files on average 85%.
This reduces the amount of data that is actually sent
over the internet making the most of your upload speed.
The backup normally runs after normal
business hours. This is the time your upload speed is the
greatest due to lower internet activity.
Archive
the Goods has the ability to
select critical files that need to be backed up.
If your backup files get really large, we can use our "
Bit Backup "method to further reduce the amount of data transfered.
Transfer times are simply
what the Internet requires. There's little any software
can do, other than compress the files, to decrease
the amount of data sent through your upload connection. |
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7. Can this be my only type
of backup? |
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Archive
the Goods is an Off-Site solution. It is
another ‘layer’ to a well thought out
backup strategy. It should be used like an insurance
policy. It should never be used as your only backup
solution. You should have two types of backups.
Local Backup:
These backup sets are used for redundancy of your data. They are used
for system failure, hardware and software failure,
file corruption, virus infection, etc. This is the
data that can be backed up locally to CD/DVD/Tape/Hard
Drive and is used when a problem arises.
Offsite Backup:
Is like an INSURANCE POLICY really.
Archive the Goods is for when the unthinkable happens,
when everything else has failed. When your place
of business has suffered Catastrophic Events, be
it natural, or man made. It’s for outright
theft of your equipment, including your local backup
sets. So, when you Archive
the Goods, you can stay in business, when
others go out.
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8. What operating system does
Archive the Goods run on? |
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Archive
the Goods runs on all versions of Windows
95, 98, NT, XP, ME, 2000, and 2003 and supports
all networks that run with these operating systems.
Remember, while Archive
the Goods only runs on Windows Operating
systems, it can backup from any operating system
the Windows network can access and read.
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9. Is Archive the Goods HIPAA
Compliant? |
Archive
the Goods complies with the Final Security
Rule, please contact us for further information.
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